1. Who we are

This privacy policy explains how Clear Fulfilment Ltd (“Clear Fulfilment”, “we”, “us”, “our”) collects, uses and protects information about visitors to our website (the “Site”).

Company registration number: 17081318

We are the “data controller” for the personal data described in this policy for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information we collect

Our Site is a marketing website. We only collect personal data when you choose to provide it to us, principally through our contact and enquiry form. This may include:

• Your name
• Your email address
• Your phone number (if provided)
• Your company name and job title (if provided)
• The content of any message or enquiry you send us

We also automatically collect limited technical information when you visit the Site, such as your IP address, browser type, device type, and pages viewed, through standard web server logs.

3. How we use your information

We use the personal data you provide for the following purposes:

• To respond to enquiries submitted through the contact form
• To provide information about our fulfilment and logistics services
• To maintain records of correspondence with prospective and existing clients
• To comply with our legal and regulatory obligations

Our legal basis for processing this data is our legitimate interest in responding to business enquiries and developing client relationships, and, where applicable, taking steps at your request prior to entering into a contract with you.

4. Sharing your information

We do not sell your personal data. We may share information with trusted third parties who help us operate our business, such as IT hosting providers and email service providers, who process data on our behalf and are bound by contractual obligations to keep it secure and confidential.

We will only disclose personal data to other third parties where required by law, to protect our legal rights, or with your consent.

5. International transfers

Where any of our service providers store or process data outside the UK, we take steps to ensure appropriate safeguards are in place, such as the UK’s International Data Transfer Agreement or adequacy regulations.

6. Data retention

We retain personal data submitted through our contact form for as long as necessary to respond to your enquiry and for a reasonable period afterwards in case of follow-up, or as required to comply with legal obligations. We will delete or anonymise data when it is no longer needed.

7. Cookies

Our Site may use essential cookies necessary for the Site to function correctly. We do not currently use analytics or advertising cookies. If this changes, we will update this policy and, where required, seek your consent.

8. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data
• Object to or restrict our processing of your data
• Request that your data be provided to you or transferred to another organisation
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us using the details in Section 1. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

9. Security

We take appropriate technical and organisational measures to protect the personal data we hold from unauthorised access, loss, or misuse.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Email: kieran@clearfulfilment.com
Address: Unit 5 Seafire Way, Burscough, Lancashire, L40 8AH